Question 1

Do I need to prepare data before the first call?

Accepted Answer

No. A 20-minute initial call is enough to cover your sector, volumes, and 2–3 key constraints. If you already have a scheduling horizon (2–4 weeks), that speeds things up — but it is not required.

Question 2

What exactly is SKYNET?

Accepted Answer

SKYNET is Planory's AI optimisation engine. It generates a schedule proposal compliant with your business and legal rules, integrating fairness, fatigue, and individual constraints. You review, adjust, and publish — AI proposes, you decide.

Question 3

Does Planory work in regulated 24/7 environments?

Accepted Answer

Yes. Planory is built for high-constraint contexts: airports, hospitals, continuous industry, and public services. Rest rules, on-call duties, and critical posts are configurable and auditable.

Question 4

Does Planory integrate with my existing HRIS?

Accepted Answer

Planory includes an integrated HR registry. Depending on your context, integration with your HRIS can be scoped during deployment — this is covered in the first call.

Question 5

How long does deployment take?

Accepted Answer

Timeline depends on support level and rule complexity. In Self-serve mode, you can start quickly after initial training. In Supported or Mission-critical mode, a schedule is agreed with your dedicated contact.

Question 6

What is the pricing model?

Accepted Answer

Planory does not publish a public price list: every deployment is unique (volumes, sector, support level). Contact us for a recommendation suited to your context.

Question 7

What is the difference between scheduling software and an HRIS?

Accepted Answer

An HRIS manages absences, payroll, and talent. Planory is a WFM / GTA system focused on generating complex 24/7 schedules: rotations, on-call duties, fairness, and regulatory compliance. Both can coexist — Planory can integrate with your existing HRIS.

Question 8

Is Planory a WFM / time & attendance (GTA) system?

Accepted Answer

Yes. Planory is a workforce management (GTA) system focused on complex 24/7 scheduling: rotations, on-call duties, planned absences, fairness and compliant generation via SKYNET. For organisations that want GTA and scheduling in one tool — including healthcare — that is the scope Planory is built for. Depending on your context, badge clocking and variable pay elements can stay in an existing system or be scoped during deployment.

Question 9

How does Planory handle on-call duties?

Accepted Answer

On-call availability (at home or on site) is not generated by SKYNET strictly speaking. You can assign it manually with the dedicated “on-call” status — useful especially to balance fairness. You can also model an activity such as “on-call duty”: it then uses a standard status and can enter generation like any other scheduled activity. Adding the dedicated on-call status to the generator may come later.

Question 10

Does Planory replace Excel for scheduling?

Accepted Answer

Yes, for 24/7 environments with multiple constraints. SKYNET generates in under 2 minutes what Excel takes hours to calculate manually — without risk of error on rest or fairness. See our Excel vs software guide for when to switch.

Question 11

What is social scheduling?

Accepted Answer

Social scheduling means planning staff while accounting for social, legal, and collective agreement constraints: working time, rest, and fairness of hours. Planory integrates these rules from SKYNET generation onwards.

Question 12

How do you organise a 12-hour hospital schedule?

Accepted Answer

Planory configures 12-hour cycles (day/night) with statutory rest, alternation, and automatic fairness. SKYNET proposes a compliant rotation; clinical managers review, adjust edge cases, and publish.

Question 13

Is Planory suitable for retail?

Accepted Answer

Yes. Planory handles staffing for peak periods, part-time contracts, versatility, and fast publication to store teams — with the same compliance guarantees as for 24/7 environments.

Frequently asked questions